Refund & Cancellation Policy
SiteFlow AI website-creation, AI editing, domain, ecommerce add-on and payment terms.
Last updated: 20 August 2026Cancellation
You may request cancellation before work is irreversibly delivered or third-party costs are incurred. Domain registrations, premium third-party services and already-consumed AI credits may be non-refundable to the extent permitted by law because those costs/services can be immediately committed.
Refund review
Approved refunds are returned through the original payment method where supported. Payment-provider processing time applies after a refund is initiated. Cashfree states standard refunds may take about 5–7 business days in normal cases; PayPal timing depends on the original funding method and its applicable rules.
Consumer rights
This policy does not limit mandatory cancellation, refund, chargeback or consumer-protection rights under applicable law.
These platform policies are designed as operational baseline terms for a global SaaS website-builder and multi-region payment flow. They are not a substitute for jurisdiction-specific legal advice. Admin should review company identity, tax treatment, refund windows, grievance details and any sector-specific rules before production use.